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How we work

Home ยป How we work

At Special IT Weapons Ltd, we understand that every business has unique IT needs. Whether you’re seeking a quick fix or a comprehensive digital transformation, our approach is tailored to suit your requirements. Here’s how we categorise our services:

Short-Term Services

For those immediate IT hiccups or smaller tasks:

  • No Contracts Needed: Simply get in touch, and we’ll handle the rest. No need for lengthy paperwork.
  • Hourly Rates: Our services are charged by the hour, ensuring you only pay for the time we spend addressing your needs.
  • No Call-Out Fees: Within our operating area, we won’t charge you for call-outs, ensuring a cost-effective solution.
  • Guaranteed Satisfaction: We offer a 30-day guarantee on our services, ensuring peace of mind.
  • Hire an IT Expert for the Day: Need dedicated support? You can hire one of our IT professionals for the entire day at a daily rate, which can be discussed individually.

Long-Term Partnerships

For businesses seeking a more extended collaboration:

  • Service Contracts: We offer the option of signing a service contract, ensuring consistent and reliable IT support.
  • 24/7 Support: With a service contract, you’ll also benefit from our round-the-clock support, ensuring your operations remain uninterrupted.
  • Managed IT Services: Experience hassle-free operations with our tailored services, from overseeing your IT infrastructure to regular updates.

Larger Projects

For comprehensive IT projects or digital transformations:

  • Contractual Agreement: For significant projects, we prefer to work under a contract, complete with a set timeline, ensuring clarity and commitment from both sides.
  • Expert Project Management: Our team will guide you through every phase, from initial consultation to final implementation, ensuring your project’s success.

Free Consultation

We believe in empowering our clients with the right information from the get-go. That’s why we offer a free initial consultation for all potential clients. Whether you have a specific IT challenge, are considering a digital transformation, or simply want to understand how our services can benefit your business, our team is here to guide and advise. You can always count on us for transparent, insightful, and no-obligation advice.